I wasn’t understanding what use keystrokes and mouse-clicks would have without also capturing what’s happening on screen. Turn out, they are also capturing that:
The tool, called Model Capability Initiative (MCI), will run on work-related apps and websites and will also take occasional snapshots of the content on employees’ screens
I wasn’t understanding what use keystrokes and mouse-clicks would have without also capturing what’s happening on screen. Turn out, they are also capturing that: