The issue arises when you don’t have anyone to talk to. Having something to talk, even though it’s not a real person, can be enticing to sate the need to communicate with people. The problem is that people that don’t have a lot of real life experience in communication fall into the trap of thinking it’s better because it’s always agreeable and “listens” better than normal people. To me that sounds like someone that has difficulties with oversharing and has poor social skills. What these people should actually be doing in order to feel more satisfied socially is to work on their social skills instead of only talk to chatbots that can’t say no. If the types of relationships people have with chatbots were translated into human relationships most people would consider them toxic. And how many people do you know that for some reason seek out and always end up in toxic relationships?