“{…}during the limited warranty period, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) repair or replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund the then current market value of the Product at the time the warranty claim is made to Samsung if Samsung is unable to repair or replace the Product.” [emphasis added]
Please review section D of their warranty terms and conditions. It clearly states they are not liable for more money than the original purchase price:
D. Warranty Limitations and Limitations of Liability
Except for the express warranties stated herein, Samsung disclaims all other express and implied warranties, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, noninfringement, course of dealing and usage of trade. All expressed and implied warranties are limited in duration to the limited warranty period. This agreement contains Samsung’s entire liability and your exclusive remedy for breach of this agreement. in no event shall Samsung, its suppliers or any affiliates be liable for any indirect, consequential, incidental or special damages, any financial loss or any lost data or files, even if Samsung has been advised of the possibility of such damage and notwithstanding the failure of essential purpose of any limited remedy. in no event will Samsung’s liability exceed the amount paid by you for the product. these limitations and exclusions apply to the fullest extent permitted by applicable law.
So yes, they will totally cover the cost of a replacement or refund of market value at the time of requesting the refund, but they are only liable for that purchase price. If the value goes above what you paid, they are not liable for providing the increased price. This is the having cake and eating it too. It’s worded to protect them the fullest, or if they decline to replace it later and it’s much cheaper for them to provide you with a market value refund, they will do so.
Please review section D of their warranty terms and conditions. It clearly states they are not liable for more money than the original purchase price:
So yes, they will totally cover the cost of a replacement or refund of market value at the time of requesting the refund, but they are only liable for that purchase price. If the value goes above what you paid, they are not liable for providing the increased price. This is the having cake and eating it too. It’s worded to protect them the fullest, or if they decline to replace it later and it’s much cheaper for them to provide you with a market value refund, they will do so.
I guess the question is what the price was when he submitted the claim.
Edit: Today’s price isn’t necessarily the price when the claim was filed.
$949
Now here’s a guy who at least bothered to read the title.
The what? I like toast
There’s a time difference between today and when the claim was filed.
He sent it off, they sent it back, and he tested it before they offered the purchase price as a refund.
I know this because I bothered to read the article
It was a video. And covered in said video.
No, that’s the price when the refund was offered. The warranty states it’s the price when the claim was filed.
As stated in the video, this was not done long ago. This is why he has to wait 60 days.