• tias@discuss.tchncs.de
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    2 days ago

    Ugh. Even if I wanted this product, their track record on long term product support has erased my trust. They never fixed connectivity for the Chromecast and now they’ve discontinued it. Why am I gonna buy something that breaks down or gets an expensive subscription in a couple of years.

    Plus, if I post a video their stakeholders don’t like on YouTube I risk getting locked out of every Google service including Gemini, all by automated processes and with no way to even talk to a human to explain my case. They are judge, jury and executioner within their ecosystem.

    • KatherinaReichelt@feddit.org
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      15 hours ago

      Yeah - they’ve abandoned so many products that I really do not want another new Google product in my life that will be abandoned in the future. And their track record with banning accounts for no reason while providing no support at all doesn’t help

    • qevlarr@lemmy.world
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      2 days ago

      Sure, you can say it’s an honest mistake by the customer and by Google. But then Google wouldn’t budge. This guy was left with zero options