I mean, I enjoy the work a lot. It’s the people I don’t like. The worst part is that I’m really damn good at this job, the users adore me, and I am somehow very productive. So now I’m dealing with being important on top of everything else.
I’m not internal IT either. I work at an MSP, so every day I am guaranteed to see a new horror and interact with some of the worst specimens of humankind.
Think the worst thing I’ve experienced at this job was the time I called a dude and he spent the whole 45 min call sexually harassing and fetishizing me and begging me to marry him. I fixed his computer, threw up because I was so disgusted, then told my boss. My boss reviewed the call, which the user knew was recorded because I told him so when he answered. My boss was like “what the fuck. I’m so sorry he did that” And sent the recording to the big boss, who responded to me in the same way before sending it to HR of that dude’s company. Dude was fired immediately. I got to deactivate his stuff and HR of that company personally apologized to me.
I would leave this kinda job, but I have insanely good benefits, make more money than I should at this stage in my career, and I am full time remote. It’s kinda hard to top this shit, esp with how the US is right now. I’ve accepted that I’m here for the long haul.
What a fucking jackass. I’m so sorry you had to deal with this shit. Thankfully, I was internal and all my calls were from our employees. Didn’t stay long there. 8 months and got another role. I’m now a software developer and don’t even come near the phones and I make double what I made on the phones. I, too, was good at it, but I still hated it and went into depression because of it. I just can’t do phones at all.
Thank you. It felt good to deactivate all of his shit lol.
I’m glad you got out of the helpdesk trenches. Being a tech support grunt is harrowing. I have a mild breakdown about once a quarter, but that’s been a thing since my college days (yes I’m in therapy lol)
I don’t mind talking on the phone because I make a lot of calls outside of work. I just hate people being absolute idiots and being proud of not knowing how to do the most basic shit. Got a ticket from a client asking to help a different user connect her new mouse to her computer. It was just a wired mouse. That was the start of 2025’s Q3 breakdown.
Man, fuck the helpdesk shit. That was the worst thing I’ve ever done. Fucking strapped to a phone all day was brutal. Thank fuck I’m outta there
I mean, I enjoy the work a lot. It’s the people I don’t like. The worst part is that I’m really damn good at this job, the users adore me, and I am somehow very productive. So now I’m dealing with being important on top of everything else.
I’m not internal IT either. I work at an MSP, so every day I am guaranteed to see a new horror and interact with some of the worst specimens of humankind.
Think the worst thing I’ve experienced at this job was the time I called a dude and he spent the whole 45 min call sexually harassing and fetishizing me and begging me to marry him. I fixed his computer, threw up because I was so disgusted, then told my boss. My boss reviewed the call, which the user knew was recorded because I told him so when he answered. My boss was like “what the fuck. I’m so sorry he did that” And sent the recording to the big boss, who responded to me in the same way before sending it to HR of that dude’s company. Dude was fired immediately. I got to deactivate his stuff and HR of that company personally apologized to me.
I would leave this kinda job, but I have insanely good benefits, make more money than I should at this stage in my career, and I am full time remote. It’s kinda hard to top this shit, esp with how the US is right now. I’ve accepted that I’m here for the long haul.
What a fucking jackass. I’m so sorry you had to deal with this shit. Thankfully, I was internal and all my calls were from our employees. Didn’t stay long there. 8 months and got another role. I’m now a software developer and don’t even come near the phones and I make double what I made on the phones. I, too, was good at it, but I still hated it and went into depression because of it. I just can’t do phones at all.
Thank you. It felt good to deactivate all of his shit lol.
I’m glad you got out of the helpdesk trenches. Being a tech support grunt is harrowing. I have a mild breakdown about once a quarter, but that’s been a thing since my college days (yes I’m in therapy lol)
I don’t mind talking on the phone because I make a lot of calls outside of work. I just hate people being absolute idiots and being proud of not knowing how to do the most basic shit. Got a ticket from a client asking to help a different user connect her new mouse to her computer. It was just a wired mouse. That was the start of 2025’s Q3 breakdown.